Where the rules came from
The signed notes and claims of one pain practice, the founder's own, more than 200,000 pain management encounters. It writes that practice's notes every clinic day, and the rules came from the notes signed there, not from a pain template bolted onto a general scribe. We track every edit you make, and you can see your own edit rate.
I own a pain practice in Houston. Every year the documentation and the compliance work grew, and more of it came home with me. I left clinic at five to be with my kids, and after they went to sleep I sat back down to two hours of charts, most weekends too. You cannot remember the conversation you had on Tuesday morning when you are finishing that note on Thursday night.
I hired scribes at $15 to $20 an hour. They could type what was said and pull in a template. The clinical reasoning was still mine to add at night, or every note looked the same. Then the AI scribes. They transcribe well. But even with a long, careful template, what came back was sections to paste into eCW: diagnosis codes wrong, the plan not in my format, surgeries missed, and things in the note that were never said in the room.
So I built this inside my own practice, on my own charts, and it has written my notes every clinic day since June. I read each one and sign it. The charts are no longer waiting for me at nine. I want the same for other physicians in private practice.
Purvi Patel, MD, Gulf Coast Pain and Spine, Houston, Texas



